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GBP Intelligence Report
Google Business Profile β€” Audit
Your Online
Visibility Score
A comprehensive health assessment of your presence on Google Search & Maps
Overall Score
26/100
⚠ CRITICAL
Website
Critical
Reputation / ORM
Needs Work
GMB Profile
Needs Work
πŸ₯ SMART EYE CARE OPTICAL
Medical Clinic Β· Lohegaon, Pune
Report Date 31 March 2026
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Your Google Business Profile is losing you patients β€” right now.
94% of patients search online before booking. A poorly optimised GBP means competitors rank above you, your credibility is questioned, and potential patients choose someone else β€” without you ever knowing.
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The Real Cost of a Poor GBP

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3Γ—
Fewer profile views vs. top-ranked businesses
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70%
Patients won't call a business with <4β˜… rating
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84%
Local searches result in same-day contact
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56%
Of visits come from "near me" searches
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Invisible in Local Pack
With a score of 26/100, this business likely doesn't appear in the Google Maps "3-pack" β€” the most visible placement for local searches.
~120 lost searches/month*
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Good Reputation Score
A 5.0β˜… rating clears the 4.0 patient trust threshold. Maintaining review velocity will protect this advantage over competitors.
5.0β˜… Β· 1 reviews
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No Website = No Credibility
The GBP links to no website. Patients who want to verify credentials or services hit a dead end and move on to competitors immediately.
No digital presence found
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Competitors Are Winning
Businesses nearby with healthier profiles are capturing customers who should be booking here instead.
High-level competitor density
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Missing Business Hours
Without hours listed, Google cannot show this business for time-sensitive searches like "open now" β€” a top-searched phrase in the area.
"Open now" searches missed entirely
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Phone Number Listed βœ“
A phone number is present, enabling the direct call button on mobile search results β€” the most-used action patients take from a GBP listing.
Direct calls from Google enabled
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Research insight: Businesses that move from a score below 40 to above 75 see an average 35–50% increase in profile-driven enquiries within 90 days of optimisation.
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Website

Critical Issues Found
No website found
Critical
No website URL is linked to the GBP profile. Google uses your website as a primary relevance document β€” without it, ranking for specific queries is severely limited. Patients who want to verify credentials hit a dead end and move to competitors.
Patient Impact
No way to verify services, pricing, or doctor qualifications online.
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ORM / Reputation

Critical Issues Found
Rating 5.0β˜… β€” acceptable
Pass
A 5.0β˜… rating clears the 4.0 patient trust threshold. Maintaining and growing this score through ongoing review management will protect this advantage.
Trust Signal
Rating meets the threshold. Focus on volume to reinforce it.
Only 1 reviews β€” critically low volume
Critical
With only 1 reviews, the profile lacks the social proof volume Google and patients expect. The algorithm requires a statistically meaningful review count to trust the rating. Competitors with 50+ reviews consistently outrank this profile even at similar star ratings.
Trust Signal
Google deprioritises profiles with thin review history in local results.
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GMB Profile Optimisation

Needs Improvement
Category keyword presence β€” partial
Poor
The business name may contain a partial or informal category reference, but it is not consistently matched to the primary type Google has assigned. Ensuring the display name naturally includes the primary category term strengthens the relevance signal.
Status
Moderate improvement possible with name alignment.
Missing business hours
Poor
No operating hours are set on the GBP profile. Google cannot surface this listing for time-sensitive queries like 'open now'. Profiles without hours display lower confidence to patients comparing options.
Missed Searches
"Open now" queries β€” which make up ~18% of local searches β€” are missed entirely.
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Findings Summary

Factor Category Finding Severity
No website found Website No website URL is linked to the GBP profile. Google uses your website … Critical
Rating 5.0β˜… β€” acceptable Reputation A 5.0β˜… rating clears the 4.0 patient trust threshold. Maintaining and … Pass
Only 1 reviews β€” critically low volume Reputation With only 1 reviews, the profile lacks the social proof volume Google … Critical
Category keyword presence β€” partial GMB Profile The business name may contain a partial or informal category reference… Poor
Missing business hours GMB Profile No operating hours are set on the GBP profile. Google cannot surface t… Poor
Overall Profile Health 2 Critical Β· 2 Poor Β· 1 Pass 26 / 100
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We Fix This β€” End to End

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Website Design
A fast, credibility-building website that ranks on Google
Fixes Website Issues
Mobile-first, fast-loading design
SEO-optimised pages per service
Local keyword targeting
Credentials & appointment form
Analytics + Search Console setup
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ORM β€” Review Management
Build a 4β˜…+ reputation that converts searchers into customers
Fixes Reputation Issues
Automated post-visit review campaigns
WhatsApp & SMS review funnels
Negative review monitoring & response
Monthly review velocity reporting
Target: 4.2β˜… with 50+ reviews in 90 days
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GMB Optimisation
Full profile setup & ongoing management for local ranking
Fixes Profile Gaps
Complete profile audit & setup
Services, attributes & Q&A optimisation
Weekly Google Posts for activity signals
Photo strategy β€” premises, team & work
Monthly ranking & visibility report
Ready to move your clinic from 26 to 80+?
Let's schedule a 30-minute discovery call. We'll walk through this report, show you exactly where competitors are beating you, and present a tailored growth roadmap for SMART EYE CARE OPTICAL β€” at no obligation.
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Call / WhatsApp
+91-7797437911